Club Housekeeper

Key Relationships

Reports to: Director of Food and Beverage

Direct reports: N/A

Other key relationships: Across departments, Across levels

A Club Housekeepers role is to support successful operation by ensuring that all public areas and member facilities are cleaned and maintained to the Club's standards

Responsibilities

• Clean Public Areas including restaurants, restrooms, Sales and Administration offices, comfort stations, vista, tennis, and open areas around the clubhouse, using cloths, brushes and/or authorized cleaning agents following instructions posted on the label and on the SDS.
• Dust all furniture, pictures, light fixtures, phones, window ledges, and vents.
• Vacuum, sweep, mop, strip, wax floors, extract carpets following Housekeeping cleaning standards.
• Polish brass.
• Empty trash and recycling.
• Replenish bathroom amenities in member and employee areas.
• Assist with special projects such as cleaning wallpaper, sofas, chairs, carpets, doors, windows, screens, and lanais. Hang drapes.
• Operate cleaning equipment including the pressure washer, floor machines, host, and shampoo extractor.
• Clean employee areas including hallways, locker rooms, and offices
• Picks up and deliveries laundry and dry-cleaning and other items as requested.
• Move furniture for relocation and to perform cleaning assignments.
• Keep storage areas clean.
• Respond to guest questions and provide assistance, directions, and information as requested.
• Maintain confidentiality of member information.
• Responsible for keys that are signed in and out daily.
• Complete work to standard and within an 8-hour shift.
• Report to work on time and as scheduled.
• Follow safe work practices, including the correct lifting techniques and use of equipment.
• Comply with all Company policies and procedures.
• Complete other duties and tasks as assigned by management.

Competencies for Success in the Role

• Demonstrates respect for and appreciation of Hawaiian values, history and culture, understanding its implication in one's work, in fostering meaningful relationships, and in embracing the community served.
• Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
• Previous housekeeping experience preferred.
• Ability to work in a team environment.
• Ability to stay calm and focused during the busiest of times.
• Ability to work a flexible schedule, including evenings, weekends, and holidays and a shift greater than eight (8) hours in length.
• Ability to read, write, speak and understand English; additional languages preferred.
• Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors, standing, walking, running, moving for periods of greater than eight (8) hours, heavy lifting, carrying, bending, stooping, squatting, reaching, pushing and pulling sometimes in excess of fifty (50) pounds.

About Discovery Land Company

Founded in 1994 by Michael S. Meldman, Discovery Land Company specializes in building luxury residential private club communities and resorts throughout North America. We have grown to be the premier player in the high-end resort residential niche with 20 world-class projects in our portfolio. Our communities are distinct with their own architectural styles, world-class amenities, and high levels of service. We don't build buildings, but rather we build settings where families can create intergenerational memories and enrich their lives in exquisite and untouched sanctuaries. These settings offer a casual and comfortable sense of community through outstanding clubhouses, premier golf courses, welcoming staff, world-class culinary offerings, and outdoor pursuits. To ease and enrich your experiences, Discovery holds itself to the highest of service standards. Every decision we make is driven by one fundamental objective: to make the time you spend with the people you care about most not merely enjoyable, but memorable.

About Makena Golf & Beach Club

Makena Golf & Beach Club boasts breathtaking ocean views, stunning mountain landscapes, and immaculate crescent-shaped sandy beaches on Maui - one of the most popular island destinations in the world. Discovery Land Company's vision for Makena Golf & Beach Club is guided by the desire to create a community that balances what has come before and new innovations to create a cohesive community. Makena Golf & Beach Club is an exquisite private golf and beach community with over a mile of pristine coastline and acres of ocean-view land that extends from the Pacific Ocean to the mountain on Maui's south shore. Makena will feature Discovery Land Company's unparalleled amenities, acclaimed member services and celebrates Outdoor Pursuits programs to create family memories and experiences like no other in the world. #LI-KH1

This job description may not comprise all duties, responsibilities or skills that may be required to be performed. Management has the right to change or delete information from the job description at any time without notice. The company is responsible to provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the position.